Incident Update: Tap-to-Pay Outage

in Feb 24, 2026

Hello members, As you know we recently announced a service outage with all tap-to-pay services. After reviewing the tap-to-pay system with our payments processor, we determined that the tap-to-pay system is fully operational and functioning as intended. If you are still experiencing issues, please contact us as soon as possible. We are conducting research with[…]

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Incident Notification: Tap-to-Pay Outage

in Feb 19, 2026

Hello members,We are aware of an issue in which all tap-to-pay plastics and all mobile wallet products (Apple Pay, Samsung Pay, Google Pay) are not currently working. We have alerted our payment processor to the issue and we are currently investigating. At this time, your physical chip is not impacted. We apologize for the inconvenience[…]

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